Natural One
Herbal | Ayurveda | Modern Science
0  /  100
keyboard_arrow_up
keyboard_arrow_down
keyboard_arrow_left
keyboard_arrow_right

Returns and Refunds policy

1. Returns:

* We want you to be completely satisfied with your purchase.
* If you receive a damaged product, you can initiate a return within 7 days of receiving your order.
* If you receive a product different from what you ordered, you’re entitled to an easy return process.
* Please note that for health and safety reasons, we cannot accept returns of opened or partially consumed products.

2. Refunds:

* Once we receive your returned item and verify its eligibility, we’ll process your refund.
* The refund will be issued to the original payment method used during the purchase.
* Allow a few business days for the refund to reflect in your account, depending on your payment provider’s policies.

3. Return Process:

To initiate a return:
- Contact our Customer Support team at cancel@naturalone.in or call 88789-88799 within 7 days of receiving your order.
- Provide your order number, reason for return, and any relevant details.
- Our Customer Support team will guide you through the return process and provide instructions.

4. Return Shipping:

* You’ll be informed by our Customer Support team about the pickup schedule.
* Our courier partner will visit your delivery address to collect the product.
* Ensure the shipping box includes the product, with a return label and invoice attached.

5. Refund Amount:

* After receiving the returned products, our team will thoroughly inspect them.
* Following inspection, a full refund will be initiated using the same payment method used during the purchase.
* The refunded amount will reflect in your account within a few days.

6. Contact Us:

* If you have any questions or concerns about our Returns and Refunds policy, reach out to our Customer Support team:
- Email: support@naturalone.in
- Phone: 88789-88799

Note:

This Returns and Refunds policy is subject to change without prior notice. For the most up-to-date policy, visit our website at the time of your purchase.